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Fly American Airlines at your own risk! Read this!!!

Why is it the customer service of airlines is down-right rude? This story is a perfect example of why the airline industry is doomed for failure and reinvention. Moral of the story: Don’t check your bags.

read more | digg story

This entry was posted on Sunday, December 16th, 2007 at 11:33 am and is filed under Normandy. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

One Response to “Fly American Airlines at your own risk! Read this!!!”

  1. jonk says:
    Thursday, August 12, 2010 at 10:12 pm

    Link seems to be broken. But United doesn’t seem much better.

    http://www.youtube.com/watch?v=5YGc4zOqozo

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